Our Promise
Better Planet warrants that all of our products are free from defects in material and workmanship under normal use for a period of 12 months from the date of purchase. Should any component fail during this period, we will repair or replace the defective part at no cost to you, ensuring that your fleet stays up and running with minimal downtime.
What’s Covered:
- Defects in material and workmanship.
- Free repair or replacement of defective parts or components.
- Option for a prorated refund or product replacement at Better Planet’s discretion.
What’s Not Covered:
- Batteries, tires, and wheels (covered by their respective manufacturers).
- Damage from improper use, accidents, or unauthorized repairs.
- Products that have been modified, overloaded, or used outside of standard industrial applications.
For full details, please review our Warranty Terms and Conditions.
Warranty Registration
To take full advantage of your warranty, you must register your product within 30 days of purchase. Registration is quick and easy, ensuring that we have your product details on file for seamless support.
Making A Warranty Claim
If you experience any issues with your Better Planet product, we're here to help! Our goal is to make the process as smooth and efficient as possible, getting you back to work with minimal disruption.
- Contact Our Support Team
Get in touch with us for initial troubleshooting to start your warranty claim. - Return Defective Parts
In some cases, we may request the return of defective parts or components for evaluation. - Repairs or Replacement
Once approved, we’ll arrange for the repair or replacement of your product.